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(Hosting-NewsWire.com, November 18, 2017 ) Speech analytics solutions helps users to identify the insights, sentiment and meanings within conversation, which provides enterprises mainly its customer interaction centers various strategic benefits for their businesses. Speech analytics solutions and services are experiencing an increasing adoption trends among various industry domains and verticals as it provides them ability to take rational business decisions. It also helps enterprises to improve on their operational efficiency, agility and to achieve competitive edge in today's highly competitive environment.
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High growth in the numbers of customer interaction centers, increasing focuses on taking competitive edge through market intelligence and rising requirements for compliance and risk management are some of the factors that are driving the Speech Analytics market. Expensive solutions and low awareness of potential benefits of this technology among enterprises are few of the reasons that may slow down the adoption of speech analytics solutions and services among various industry verticals and domains. Cloud based real time speech analytics solutions and services are expected to provide high opportunities for various market players that are operating in this market.
The speech analytics market is segmented on the basis of types into solutions and services. Further, on the basis of deployment type the global speech analytics market is segmented into on premise and on cloud deployment. The speech analytics market is also divided on the basis of Industry verticals into telecommunication and IT, BFSI , media and entertainment, healthcare and life sciences, retail and consumer goods and others. The global speech analytics market is bifurcated on the basis of regions into North America, Europe, Asia Pacific, South America and Middle East & Africa.
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Global Speech Analytics Market Players:
NICE Systems
Interactive Intelligence Group
Verint Systems
Genesys
inContact
Hewlett-Packard Enterprise
CallMiner
Voci Technologies
Almawave
Mattersight
Nexidia
Avaya
ZOOM International
Calabrio
Objectives of Speech Analytics Market Report are as follows:
• To provide overview of the global Speech Analytics market
• To analyze and forecast the global Speech Analytics market on the basis of components, application, size and technology
• To provide market size and forecast till 2025 for overall Speech Analytics market with respect to five major regions, namely; North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and South America (SAM), which are later sub-segmented across respective major countries
• To evaluate market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend
• To provide exhaustive PEST analysis for all five regions
• To profiles key Speech Analytics players influencing the market along with their SWOT analysis and market strategies
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Source: EmailWire.Com 
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