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download See why 100s of others are choosing Perfection Silicone Baking Mats (Hosting-NewsWire.com, October 21, 2014 ) San Francisco, California -- "Achieving 100 highly positive product reviews and over 100 additional 5 star customer satisfaction reviews is a very significant milestone" said Brown. "It takes some extra effort for a customer to go back to an online listing sometime after receiving their product to actually write a review. This means that our customer satisfaction with the quality and functionality of Perfection Silicone Baking Mats is very high."
What are customers saying to indicate their satisfaction?
Brown said: "Customers are expressing satisfaction with the fact that they are getting a product exactly as described in the listing and that the product performs equally as well as described."
"There is a tendency for some online retailers to over-hype their product description and their claims about their products, but this is counter-productive in the end, because the only reviews dissatisfied customers will write are ones that will discourage others from purchasing their products" said Brown. "For Perfection Silicone Baking mats to achieve so many highly positive reviews means that we are delivering on every aspect of what we promise."
What are the major things your reviewers comment on?
"Reviews tend to cluster around a few themes. The major theme is the non-stick quality of the mat working as described. Customers continually express their sheer delight, surprise and amazement that no food sticks to the mat no matter what gooey substance is cooked on it." said Brown.
"Another major theme of satisfaction is the quick and easy clean up associated with the mat. Once again customers express their surprise and delight that all it takes is a rinse under the tap and a quick wipe over to be ready for use again. What customers most like about this aspect is that they never have to scrub and scrape burnt substances off their metal cookie or baking sheets again."
Online reviews seem to be the new currency in online retail Why are they so important?
"When you are buying online, all that you have to go on are a few small pictures and a written product description. This is very different to the retail experience in a store, where you can actually pick up a product and get a strong impression of its quality and worth. You can also examine it closely from every angle. You can't do this with pictures in an online listing so online customers place a lot of faith in the experience of other purchasers" said Brown.
"New customers tend to read through the reviews listed, both positive and negative before they decide whether to take a gamble on an online product. Reading someone else's experience of the product in their own words will often be a key deciding factor in whether or not to purchase" said Brown
What is your next milestone?
"We want to bring the joy of baking back into homes. We believe that every kitchen should have a Perfection Silicone Baking Mat. That is what we are working towards achieving" said Brown.
Customer reviews of Perfection Silicone Baking Mats can be read on their Amazon listing.
About allybrown Products
allybrown Products is the home of the Perfection silicone baking mats. They provide the home baker with the best quality reusable silicone bakeware as used by professional chefs.
allybrown Products
Allison Brown
+61 411 652 842
orders@allybrownproducts.com
Source: EmailWire.Com
Source: EmailWire.com
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